Air Canada
Free Drinks
At each step, Air Canada aims to deliver a consistent level of service. They are renowned for their high level of service but it’s not just the flight that’s more enjoyable - it’s every stage of your journey. From start to finish, on the ground and in the air, Air Canada understands your needs and responds to your wishes.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Hospitality 32-34 General View 2 Executive First 60 Individual 2

Air China
Free Drinks
Air China flies non stop between the UK and China with onward flights to Japan, Australia, Mongolia and many other destinations throughout South Asia and the Far East. All flights from the UK operate using the latest Boeing 747-400 series aircraft offering superior levels of comfort in First, Business and Economy Class. On board passengers can expect both traditional Chinese hospitality and good standards of in-flight service.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 34 General View 3 20 Kgs Business 42 Individual 3 30 Kgs First Class 62 Individual 3 40 Kgs

Air France
Free Drinks
Air France offers flights out of 12 UK airports into Paris then connecting onto over 200 world-wide airports.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Tempo Economy 30-32 General View* 2 20 Kgs Business 48 Individual 2 30 Kgs First Class 82 Individual 2 40 Kgs

** the Piece rule applies to all destinations in the USA and Canada so passengers will be allowed 2 pieces not weighing more than 32 Kgs per piece. This rule also applies to some South American destinations ie Brazil and some African destinations ie Lagos. AF change this rule on a regular basis but correct information can be found in Worldspan at time of option or booking. Alternativeley call AF on 0845 0845 111.

Air India
Free Drinks
Unwind, sooth yourself or relax for a while with our captivating in-flight entertainment. You could choose from a variety of music, both traditional and western or may be catch up on some of the latest films.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance* USA and Canada First 82 Individual 3 2 Pieces Executive 47 - 50 General View 3 2 Pieces Economy 31 - 34 General View 3 2 Pieces All other destinations First 82 Individual 3 40 Kgs Executive 47 - 50 General View 3 30 Kgs Economy 31 - 34 General View 3 20 Kgs
* Max 32 Kgs per piece

Air Jamaica
•First Class - All drinks are Free •Economy - Red Stripe Beer, Wine and Champagne complimentary with meal.    A moderate charge will be made for liquor. All soft drinks are free
Our warm hospitality is quickly becoming legendary. With Air Jamaica you're sure to have the best service on the ground and in the skies. That's because we genuinely care about each and every passenger's happiness and comfort. And we've taken extra measures to ensure that you receive the service that we believe you deserve when you fly with us... like the fact that you can be in Jamaica before you've even left the ground. At Air Jamaica, your vacation experience begins the moment you check-in. So why settle for anything less than the best? We invite you to come on-board and experience first hand the warm personal service we offer - a service so special that it shines as bright as the Caribbean sun.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance First 84 Individual 3 2 Pieces * Business 60 Individual 3 2 Pieces * Economy 34 General View 3 2 Pieces
* Max 32 Kgs per piece

Air Portugal
Free Drinks
In 2001 TAP Air Portugal carried over 5 million passengers and over 70 thousand tons of goods and mail. The present network covers some 58 destinations in Europe, Africa, North, Central and South America.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Business 43 - 47 Individual* 3 30 Kgs Economy 32 - 34 General View* 3 20 Kgs
*Business Class Seats - The interior of the cabins of the Airbus A310 fleet are being refurbished to give the same image and comfort that is available on the Airbus A340. Wider more comfortable chairs with electronic adjustment and individual video screen *Economy class Seats - To make the journey for economy class passengers more comfortable, TAP Air Portugal supplies: Travel blankets and pillows on each seat on long-haul flights Hot towels before meals Bag with toothbrush and toothpaste Independently of the class in which they travel, our passengers will also find: On the short-haul fleet, Airbus A319, A320 and A321 - comfortable leather seats and modern video screens Bags with baby articles (disposable nappy, bottle, bib, baby lotion and oil pads and cream) Cots Safety belts for children Nappy container Push chairs for use in the cabin

Air Lingus
Drinks at a charge
Aer Lingus has grown into one of the world’s most-admired transportation companies, with a reputation for efficiency, friendliness and safety. In September 2000 it became a member of the One World Alliance.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Transatlantic Premier 52 Individual 3 2 Pieces Economy 31 - 32 General View* 3 2 Pieces UK-Ireland Premier 31 - 32 N/N 2 30 Kgs Economy 29 - 31 N/N 2 20 Kgs
*Aer Lingus are in the process of installing individual entertainment on all flights. Note Weight of any one piece of baggage must not exceed 32 kgs/70lbs – Transatlantic Flights Only. Note Some of the aircraft in the Fleet Seat Pitches do vary. Food and drink is complimentary to Premier Class passengers. For Economy passengers: Transatlantic Services: charge for alcoholic drinks only. European, London & UK Provincial Services: all food and drink will incur a charge.

Air Mauritius
Free Drinks
Air Mauritius is the national flag carrier of the Republic of Mauritius. It serves 33 destinations across 4 continents. There are 3 departures per week from London Heathrow and one from Manchester to Mauritius. From here you can fly to Melbourne and Perth. On board, hospitality is a natural way of life, with 2 choices of meals and a wide variety of entertainment programmes to ensure that your flight is enjoyable and relaxing
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 33 Individual 2-3 23 Kgs Business 43 Individual 2-3 30 Kgs First Class 73 Individual 2-3 40 Kgs

Air New Zealand
Free Drinks
Air New Zealand network spans 5 continents, connecting the exotic islands of the South Pacific, including Tahiti, Fiji, the Cook Islands and Samoa, to the rest of the world. Their “Infinity” Business Class seats are fully adjustable and the wide roomy design of their First Class “Contour Sleeper Seat” has a generous recline and lumbar support.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance* Economy 32-34 General View 3 2 Pieces Business 50 Individual 3 2 Pieces First Class 80 Individual 3 2 pieces

Air Italia
Free Drinks
With 50 years of hard-earned experience behind it, Alitalia is one of the leading airlines in Europe. With a network spanning 60 countries, Alitalia transports over 25 million passengers each year.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 32-34 General View* 2 20 Kgs Business 52-55 Individual 2 30 Kgs

American Airlines
• Economy $5.00 per alcoholic drink. Soft drinks are Complimentary • All drinks are free on First and Business class
American Airlines are the worlds largest airline. They have the most transatlantic daily UK-US flights and then onwards to over 200 cities including US/Canada/Caribbean and South America. American Airlines has just completed the removal of thousands of coach seats, so, now give one of the largest seat pitches in the industry.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 33-34 General View* 3 2 Pieces Business 60 Individual 3 2 Pieces First Class 78 Individual 3 3 Pieces

Asiana Airlines
Free Drinks
Asiana Airlines’ recently launched Heathrow-Seoul non-stop operates 3 times a week and offers convenient connections to Sydney. Operating modern Boeing 747-400 aircraft, the entire fleet was recently renovated to offer the latest enhancements to in-flight comfort. Asiana Airlines offer a generous 50 inches of legroom in Business class, and a sleeper seat in First class.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 33 General View 3 20 kgs Business 50 Individual 3 30 kgs First 83 Individual 3 40 kgs

Austrian airlines
Free Drinks
With over 40 years of experience in the airline industry, you can be assured of high quality and service when you fly with Austrian Airlines and Lauda Air. Offering flights to 59 countries, spanning 5 continents, Austrian Airlines boasts one of the most modern fleets in the world. Their business class offers the highest levels of comfort with greater legroom, culinary delights and a wide range of in-flight entertainment.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Economy 32 Individual 2 20 kgs Business 50 Individual 2 30 kgs

British Midland
Free Drinks
BMI is the UK's 2nd largest full service airline and has its main operational base at London Heathrow where it holds 14% of all take off and landing slots. The airlines operates over 2,000 flights a week with a fleet of 53 jet aircraft which have an average age of 5 years. BMI serves 25 destinations in 10 countries and in 2001 carried over 6.5 million passengers. A variety of children's packs are available for different age groups on transatlantic services only.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Transatlantic Economy 32 Individual 3 2 pieces Transatlantic New Economy 38 Individual 3 2 pieces Transatlantic Business 60 Individual 3 2 pieces Europe Business 32-34 N/A 2 30 Kgs Europe Economy 32 N/A 2 20 Kgs

British Airwarys
Free Drinks
British Airways is re-defining air travel with a vast number of innovations from the revolutionary fully flat bed in Club World, to the new fourth class World Traveller Plus, which offers more space and comfort at an affordable price. You can upgrade your full trip or just 1 sector.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance First 78 (flat bed) Individual 2 40 Kgs Club World 73 Individual 3 30 Kgs World Traveller Plus 38 Individual 3 23 Kgs World Traveller 31 Individual 3 23 Kgs Club Europe 34 None 2 30 Kgs Euro Traveller 31 None 2 23 Kgs Domestic 31 None 90 mins 32 Kgs

BWIA
• Business Class - all drinks are complimentary • Economy Class - Soft drinks are complimentary and a charge for Alcoholic beverages
The original airline was founded in 1940. By the 1950s, these routes had expanded to include services to Miami, Venezuela and Jamaica. In 1961, the Government of the Republic of Trinidad and Tobago ( GORTT ) acquired 10 percent of British West Indian Airways and fully nationalised this company in 1964. GORTT control and the capital injections it brought resulted in further expansion. Services to Toronto began in 1969 and in 1973 the London service was transferred from Gatwick to Heathrow. Privatisation in 1995 saw the formation of BWIA International Airways Limited.
Class Seat Pitch (inches) Personal Video Screens** Check-in (hrs) Luggage Allowance* Business 55 - 60 Individual 3 2 Pieces Economy 33 - 34 General view 3 2 Pieces
*Luggage not to exceed 32 Kgs per piece
**Individual TV Screens are only on the Airbus A340-300 Aircraft in all Classes.

Cathay pacific
Free Drinks in all classes
Cathay Pacific has a well-deserved reputation for providing a premium product and outstanding service. As Hong Kong's own carrier, Cathay Pacific is ideally geographically positioned as the natural gateway for travel to Asia and Australia. 3 daily flights (effective June 2003) from London Heathrow serve Hong Kong's new state-of-the-art airport, facilitating onwards connections to over 50 destinations worldwide.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance First Class 79 (flat bed) Individual 2 40 Kgs Business 60 Individual 3 30 kgs Economy 32 Individual 3 20 kgs

China Airlines
Complimentary in all classes
For decades, China Airlines has derived its strength from the concerted effort of all of its staff. Teamwork is the key, and that is born from the synergy of every action of every employee. From its highly experienced engineers and technicians, to its warm and friendly in-flight and ground personnel, to its corporate managers and human resources professionals
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance First Class 78 - 83 Individual 3 40 Kgs Business 48 - 50 Individual 3 30 kgs Economy 32 General View T.V * 3 20 kgs
Please note - that the Piece concept will apply if you are booking anyone to the Americas. Check the web-site for more details if required *The entire fleet of China Airlines (except its B737s) is equipped with inflight audio-visual entertainment systems offering a comprehensive selection of the latest music videos, news and short features..Passengers on flights served by B747-400s can enjoy as well channels with complete inflight information. All intercontinental and some Southeast Asian flights provide the latest Western movies as well as inflight yoga instruction..* (Economy Class)Only on the Airbus A340 clients can have a A 6.5-inch VGA interactive personal TV in each seat to provide audio and video on demand function with a choice of 12 movies, 12 short features, 15 music channels, 30 CD and 10 video games to keep you fully entertained throughout your trip..

Continental Airlines
$5 per alcholic drink
Continental Airlines operate daily direct flights to the USA out of Gatwick, Manchester, Birmingham and Glasgow. They also operate Virgin Atlantic code-shared flights out of Heathrow. All flights offer onward connections to over 120 US destinations.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Canada Only Business First 55 Individual 3 3 pieces Canada only Economy 31-33 General View 3 2 pieces Int Business First 55 Individual 3 3 pieces Int Economy 31-33 General View 3 2 pieces

Cyprus Airways
• Business Class - All drinks Complimentary • Economy Class - Soft drinks Complimentary
Culture that draws on Europe, the Middle East, and 9000 years of history, traditional Cypriot hospitality, Mediterranean spirit, modern business practices and uncompromised customer commitment, are only some of the ingredients that make up an airline, which is proud for its achievements.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Business 35 - 42 General View 2 30 Kgs Economy 30 - 32 General View 2 20 Kgs
*If clients are Travelling on the New Airbus A330 Aircraft – Business Class Seat Pitch is 41-42 Only other Aircraft Types Vary. *Economy class Food - Depending on the destination and time you are flying, a hot breakfast, lunch or cold snack is served. The tray is also complemented with an appetising seasonal salad and dessert, as well as crackers and cheese. A selection of complimentary drinks, including coffee or tea and soft drinks will also be offered during your flight. *Business Class Food - In-flight Dining.Using the finest ingredients to create a wide variety of healthy, delicious meals, we offer a choice of hot meal or hot breakfast and/or a cold snack depending on the time you are flying. You may select your meal from our special menu card describing the meal of the day, consisting of meat, poultry, fish and light pasta. During your flight, you may choose from our range of top quality spirits and wines selected from the finest wineries in Cyprus

Czech Airlines
Beers, wines and soft drinks complimentary in all classes
CSA has its headquarters in the very heart of Europe. From Prague-Ruzyne Airport it offers connections to the majority of main European destinations and to transit points in North America, Asia, the Middle East and North Africa. CSA offers a wide selection of services at a high international standard.
A310
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Business 47 Individual 2 30 Kgs Economy 32 General View 2 23 Kgs
B737
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance Business 33 - 34 N/A 2 30 Kgs Economy 30 - 32 N/A 2 23 Kgs

Delta Airlines
$5 per alcholic drink
Delta Airlines operate daily direct flights out of Gatwick